hadjee's Responsible Gaming — Your Safety Is Our Priority
hadjee believes gaming should be enjoyable — not a burden. Use our safe gaming tools to stay in control of your play.
What is Responsible Gaming and Why Does It Matter?
Responsible gaming means enjoying gaming as a recreational activity — while keeping full control over your time and money. hadjee always wants every user to have an enjoyable and safe gaming experience.
When gaming goes beyond entertainment and starts causing financial hardship or mental stress, it can become a problem. We believe every player should have the right tools, information, and support to play consciously and responsibly.
The responsible gaming policy at hadjee is not just a rule — it is our core commitment. We have built tools and measures into our platform to help you stay aware of your gaming habits and seek help when needed.
hadjee's 6 Pillars of Safe Gaming
Setting Deposit Limits
You can set a maximum amount for how much you deposit each day, each week, or each month. Once set, the limit takes effect immediately, and increasing it requires 72 hours' notice.
Time-Out Break
If you want to take a short break, use hadjee's time-out feature. Your account can be temporarily closed for anywhere from 24 hours to 6 weeks. During this time, no betting or deposits will be possible.
Self-Exclusion
If you feel gaming is getting out of your control, choose the self-exclusion option. You can close your account from 6 months up to permanently. During this period, registration or login will be completely blocked.
Session Time Limits
You can set a maximum duration for each gaming session yourself. When the set time is up, the system will automatically alert you and close the session if needed.
Setting Loss Limits
Set a maximum limit on how much you can lose per day or per week. Once that limit is reached, no more bets can be placed — this is an important tool for financial protection.
Reality Reminders
At regular intervals, hadjee will remind you how long you have been playing and how much you have spent. These alert messages help you make informed decisions.
Signs of Problem Gaming
If the following signs appear in you or someone you know, it is time to seek support.
Do Not Ignore These Signs
- A tendency to bet more in an attempt to win back lost money.
- Trying to stop or cut down on gaming but failing to do so.
- Prioritising gaming over family, friends, or work.
- Taking out loans or borrowing money from others to place bets.
- A tendency to lie about or hide gaming activity.
- Feeling restless, anxious, or irritable when not gaming.
- Spending money on gaming instead of saving for important life decisions.
How to Activate Protection Tools
Access Your Account
Log in to hadjee and go to your Profile Settings page. Look for the "Responsible Gaming" section there.
Choose Your Preferred Tool
Deposit limit, session time, or self-exclusion — choose whichever protection tool suits your needs.
Set Your Values
Set your preferred limit or time duration. Once saved, the setting will take effect immediately.
Contact Support if Needed
If you have any issues, contact our 24/7 live chat support. We are always ready to assist you in Bengali.
Age Verification — An Essential Requirement
hadjee is only for those aged 21 and above. Age is verified at registration and identity verification may be requested at any time.
Age Verification at Registration
Identity Document Verification Process
Access Prohibited for Minors
Parents can use parental control software to prevent their children from accessing online gaming platforms.
Best Practices for Responsible Gaming
Follow these simple guidelines to keep gaming enjoyable. Remember — gaming is entertainment, not a way to earn money.
"Let playing at hadjee be a joy — not a worry. We are always here for you."
— hadjee Responsible Gaming Team
- Set a budget before you play and never go beyond that budget.
- Never think of gaming as a solution to financial problems.
- Play for a set amount of time and take regular breaks.
- Avoid placing bets while under the influence of alcohol or medication.
- Do not prioritise gaming over spending time with family or friends.
- Avoid taking large risks in the hope of winning.
- Accept losses as normal rather than trying to recover lost money.
- Take a break from gaming if you are feeling stressed or anxious.
We Are Here When You Need Help
If you feel gaming is causing a problem, reach out to us. We will support you without any judgment.
24/7 Live Chat Support
Our trained support team is ready to assist you in Bengali 24 hours a day, 7 days a week. Share any gaming-related concerns with us.
Email Support
For any responsible gaming requests or self-exclusion, email us at: [email protected] — we will respond promptly.
Confidentiality Guaranteed
Your concerns are handled with complete confidentiality. Seeking help is not a sign of weakness — it is a brave and conscious step.
Questions and Answers on Responsible Gaming
Enjoy Safely — Responsibly with hadjee
Let gaming be an enjoyable experience. Enjoy slots, cricket betting, and much more on our safe platform — always on your own terms.